Glossary

AI visibility in plain English.

The terms you will meet in Heuriso, from your first prompt to Visibility Score and Share of Voice. What each one means and how to read it in your reports.

Terms shown: 21 of 21

Visibility Score

A score from 0 to 100 that combines how often your brand appears in AI answers with how well it is presented there.

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Share of Voice

The percentage of mentions that go to your brand, out of all mentions of your brand and the competitors you track.

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AI visibility

How present your brand is in the answers AI assistants and AI search give to potential customers.

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LLM

A large language model that learns patterns in language and uses them to generate answers.

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Prompt

A question or instruction given to AI. In monitoring, it defines the situation in which your brand’s visibility is checked.

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AI brand monitoring

Asking a fixed set of questions on a regular schedule and comparing what AI says about your brand and its competitors.

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GEO

Work that helps AI search engines find, understand and use information about your brand.

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Mention Rate

The share of analyzed answers that mention your brand, regardless of tone or position.

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Sentiment

Whether what AI says about your brand is positive, neutral or negative.

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Citation

A link or footnote pointing to the material an AI answer relies on.

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Content gap

Information a customer needs that is missing from your site, or described so vaguely that the answer is hard to find.

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Action plan

A list of suggested fixes based on monitoring, source analysis and a check of your website.

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AI crawler

An automated bot that fetches web pages for AI search, model training or to read a page when a user asks.

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robots.txt

A file of rules for crawlers that says which parts of a website they may fetch.

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Structured data

A machine-readable description of a page’s content that helps systems recognize a company, a product or a service.

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Company profile

A set of verified facts about your brand that AI answers can be compared against.

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AI hallucination

Credible-sounding information generated by AI that is false or not supported by any source.

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AEO

Preparing content so that systems answering questions can easily find and use a specific answer.

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llms.txt

A proposed text file that helps AI systems find a website’s most important content and documentation.

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AI Overviews

AI-generated summaries in Google Search that present an answer along with links to selected sources.

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Query fan-out

The way AI search works when the model splits one user question into several smaller searches and looks up each of them on the web.

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